FAQs
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Frequently Asked Questions
At Queens of Clean, we provide a range of professional cleaning services to meet your needs, including recurring cleaning services for ongoing maintenance, deep house cleaning services for thorough and comprehensive cleaning sessions, and move in/out cleaning services to ensure a fresh and pristine start in your new space. Whether you require regular upkeep, a deep clean, or assistance with transitioning between homes, we have the expertise and resources to deliver exceptional results every time.
We offer a variety of convenient payment options to accommodate our valued customers. We accept major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also accept payments via electronic bank transfers for added flexibility. If you have any specific payment preferences or questions, please don't hesitate to reach out to our friendly customer service team, and we'll be happy to assist you further.
Yes, all our cleaning technicians undergo rigorous training to ensure they deliver high-quality cleaning services. Additionally, they are fully insured for your peace of mind and protection.
We prioritize the safety and security of your property. Our cleaning technicians are trustworthy professionals who have undergone background checks and adhere to strict security protocols while on-site.
We understand that schedules can change. If you need to cancel or reschedule your cleaning appointment, please notify us at least 48 hours in advance to avoid any cancellation fees. If notice is not given within 48 hours, a 50% cancellation fee will apply.
Your satisfaction is our priority. If you have any feedback or concerns about your cleaning service, please don't hesitate to contact us. We welcome your input and will work to address any issues promptly and effectively.
We will bring everything needed to make your home look exceptionally clean!
If you require a service not listed, please contact us to discuss your needs. We are flexible with special requests however there are no guarantees.
We value your feedback and strive to address any concerns promptly. If you have any complaints or suggestions, please contact our team 913-250-5087, and we will work to resolve the issue to your satisfaction.